Frequently asked questions.

TRIM is a management platform for modern barbershops. It automates Instagram enquiries, manages client bookings and revenue, and gives you a clean dashboard to run your business — all in one place.

TRIM is built for independent barbers, solo operators, and barbershop owners who take bookings through Instagram DMs. If your clients are messaging you to book, TRIM was designed for you.

No. TRIM works alongside your existing tools. It automates the conversation and lead capture — you stay in full control of confirmations and scheduling.

Yes. When a customer messages your Instagram, TRIM replies automatically in your brand voice, routes them to a smart booking form, and captures their details as a lead in your dashboard.

Absolutely. TRIM Lite is designed for solo operators. You get automatic replies, booking form routing, and a client dashboard — everything you need to stop missing enquiries without the enterprise price tag.

Yes. TRIM supports 8 character and tone modes — from Professional to Luxury to Bold. You choose the voice that fits your brand, and every reply reflects it consistently.

Their details land instantly in your TRIM dashboard as a new lead. You can view their preferred service, contact info, and booking request — and follow up with one click.

Yes. Every new account starts with a 7-day free trial — no credit card required. Start your trial today.

None at all. TRIM is set up during onboarding by our team. Once live, the dashboard is designed for busy barbers, not tech experts — if you can use a phone, you can use TRIM.

All plans include every future TRIM update at no extra cost — new automations, integrations, and features ship directly to your account as long as you're subscribed.